What are the buffet breakfast hours ?

In Hotels Novelty and Affinity the hours are:

Monday to Saturday: 6:00 am – 9:30 am

Sunday and Holidays : 7:00 am – 10:30 am


In Hotels Leblón, Alcázar and Portal del Rodeo:

Monday to Saturday: 6:00 am – 9:30 am

Sunday and Holidays: 7:00 am – 10:00 am


In Casa Passiflora Hotel Boutique – Jardín:

Monday to Saturday: 7:30 am – 10:30 am

Sunday and Holidays: 8:00 am – 11:00 am

At what age is the additional person charged?

Any person older +10 years is considered an additional guest. The extra value of this additional guest depends on the hotel, please ask our front desk.

Does the Hotel have Internet Services?

Yes, We offer Free WiFi throughout the hotel, for more information, username and password contact the front desk.


Do you have Meeting Rooms and Rooms for Events?

Yes, we have 6 rooms (4 located in Novelty Hotel, 1 located in Affinity Apartahotel and 1 in Leblón) with a maximum capacity for 60 atendees. We also offer Catering Services.

Click here for more information

Reservations and information:

Events Coordinator
PBX: (57 4) 3194000
CEL: 3146827179


Is there any Service during Night Hours?

Yes, we have a 24-hour front desk service in all our hotels.


Can I have Visitors during my stay?

Yes, as long as they carry an identity document, ID or Passport. They must register at the reception desk and CHILDREN ARE NOT ALLOWED TO ENTER WITHOUT THE COMPANY OF THEIR PARENTS OR A RESPONSIBLE ADULT AUTHORIZED BY PARENTS. After 10:00 pm an additional value is charged per visitor.


What are the Restaurant Hours?

In Novelty Suites and Affinity ApartHotel the restaurant hours are as follows:

 Óleo Restaurant and Veranda Patio Bar

Monday to Friday: 6:00 am – 10:00 pm

Saturday, Sunday and Holidays: 7:00 am – 10:00 pm

Daily Room Service 24 hours.

Piso 15 Rooftop Bar – Lounge

Monday to Saturday: 2:00 pm – 12:00 am

Óleo Express

Monday to Friday: 11:00 am a 3:00 pm

Closed on Saturday, Sunday and Holidays


In Leblón The Restaurant Hours are:

Monday to Friday: 6:00 am – 9:00 pm

Saturday, Sunday and Holidays:  6:00 am – 6:00 pm

Daily Room Service 24 hours


In Alcázar de Oviedo :

Monday to Friday and Sunday: 6:00 am – 10:00 pm . Room service from 10:00 pm

Saturday: 6:00 am – 7:00 pm. We do not offer Rooms Service on Saturdays.

Sunday before Holiday Monday: 7:00 am – 6:00 pm . We do not offer Room Service on Sundays previous to a Holiday.


In Portal del Rodeo the restaurant hours are:

Monday to Friday: 6:00 am – 9:00 pm

Saturday, Sunday and Holidays: 6:00 am – 6:00 pm

Room Service available on Restaurant hours.


In Casa Passiflora Boutique Hotel – Jardín the Restaurant Hours are:

Monday to Thursday: 12:00 m – 3:00 pm and  7: 00 pm – 9:00 pm

Friday: 12:00 – 3:00 pm and 7:00 pm – 10: 00 pm,

Saturday:  12:00 – 10:00 pm

Sunday:  12:00 – 9:00 pm

Please Note:

Room Service available until 10:00 pm

What are the requirements for the entry of minors and children?

All minors under 18 years of age must carry an identity document proving their relationship, in case of traveling other people different to their parents, they must present a notarized authorization.



Can I leave after 1:00 p.m. What is the check out time?

The late check out is subject to rooms availability and this will have an additional cost, ask our front desk .

Can I arrive before 3:00 p.m. What is the Check In time?

The possibility of an Early Check In is subject to room availability, however we can gladly store your luggage.