1. Introduction
This Cookie Policy explains how EE Hoteles uses cookies and similar technologies on the website https://eehoteles.com/.
This document explains what cookies are, which types of cookies may be used, their purposes, and the options available to users to accept, reject, configure, or delete these technologies.
2. Website Controller
The website is managed by the companies that make up EE Hoteles, located in Medellín, Colombia.
For questions related to this Cookie Policy or the processing of personal data, you may contact us at marketing@eehoteles.com.
3. What Are Cookies?
Cookies are small text files that a website stores in a user’s browser or device when the user visits a webpage. These files make it possible to recognize the device, remember certain preferences, and collect information about browsing activity.
In addition to cookies, the website may use similar technologies such as tags, pixels, identifiers, local storage, or other tools that perform comparable functions.
4. Why Do We Use Cookies?
Cookies may be used to enable the technical operation of the website, retain user preferences, improve navigation, analyze how the website is used, measure content performance, and, where applicable, personalize communications or advertising content.
Information obtained through cookies will be processed in accordance with the EE Hoteles Personal Data Processing Policy and applicable Colombian law.
5. Types of Cookies We May Use
Strictly Necessary Cookies
These cookies are essential for the technical and secure operation of the website. They may allow users to navigate between pages, use forms, maintain active sessions, remember privacy choices, and protect the website against misuse. These cookies cannot be disabled through the preference panel when they are required to provide the service requested.
Functionality or Preference Cookies
These cookies remember choices made by the user, such as language, location, display preferences, or other settings that improve and personalize the browsing experience.
Analytics or Performance Cookies
These cookies make it possible to understand, in an aggregated manner, how users interact with the website, which pages they visit, how long they remain on them, and whether errors occur. This information helps measure and improve the website’s operation, content, and user experience.
Advertising or Tracking Cookies
These cookies may be used to measure campaigns, limit repeated advertisements, create interest profiles, or display more relevant advertising content. They may be installed by EE Hoteles or by third parties and should only be activated when the user has provided the corresponding authorization, whenever such authorization is required.
6. First-Party and Third-Party Cookies
First-party cookies are installed and managed directly through the EE Hoteles domain.
Third-party cookies are installed or managed by external providers whose services may be integrated into the website, such as analytics tools, maps, videos, booking engines, social networks, advertising services, security tools, or customer service platforms.
Third parties may process information in accordance with their own privacy and cookie policies. EE Hoteles recommends reviewing those policies before accepting third-party cookies.
7. Cookie Duration
Session cookies remain active only while the user’s browser is open and are deleted when the session ends.
Persistent cookies remain stored for a specific period or until the user deletes them. Their duration depends on the purpose of each cookie and the settings established by EE Hoteles or by the third party providing it.
8. Cookie Consent and Settings
When users access the website, they may see a notice or settings panel through which they can accept all cookies, reject non-essential cookies, or select the categories they wish to authorize.
Strictly necessary cookies may be installed without additional selection when they are essential for the operation of the website or for providing a service expressly requested by the user.
Users may later modify or withdraw their preferences through the cookie settings panel available on the website, when such a tool is enabled.
9. Managing Cookies Through Your Browser
Users may also allow, block, or delete cookies through their browser settings. The procedure may vary depending on the browser and device used.
Disabling certain cookies may affect the operation of the website, prevent the use of some features, or reduce the quality of the browsing experience.
10. Processing of Personal Data
Some cookies may collect information that, individually or when combined with other data, may identify or make a person identifiable. When this occurs, the information will be treated as personal data.
Data subjects may exercise their rights of access, updating, correction, withdrawal of consent, and deletion by contacting marketing@eehoteles.com, in accordance with the requirements and limitations established by applicable law.
11. Transfers and Transmission of Information
When cookie-related services are provided by third parties located inside or outside Colombia, information may be transmitted or transferred to those providers in accordance with applicable law, the stated purposes, and the corresponding contractual and security measures.
12. Information Security
EE Hoteles adopts reasonable administrative, technical, and organizational measures to protect information obtained through cookies against unauthorized access, loss, alteration, misuse, or disclosure. However, no system for transmitting or storing information over the Internet can guarantee absolute security.
13. Changes to the Cookie Policy
EE Hoteles may update this Cookie Policy when the technologies used, the services offered, the third parties involved, or the applicable regulations change. Any amendments will be published on this website and will take effect from the date of publication.
14. Contact
To ask questions, submit requests, or exercise rights related to this Cookie Policy and the processing of personal data, please contact:
