For Estilo Ejecutivo Suites S.A. (Tax ID No. 811005803), Novelty Suites S.A. (Tax ID No. 811039807), and Hoteles Memorables de Colombia S.A.S. (Tax ID No. 901130292-1), companies located in Medellín, Colombia, hereinafter referred to as “THE COMPANIES,” compliance with the data protection laws established in Decree 1377 of 2013, which partially regulates the Habeas Data Law, is of great importance. However, it is even more important to have your approval, support, and trust.
For this reason, we make the following email address available to you: marketing@eehoteles.com, where you may receive assistance with any questions related to the processing of personal data and third-party information.
Rights of Data Subjects
Personal data is collected directly through calls made to our landline or mobile telephone numbers, visits to our website, or when a purchase or commercial transaction is carried out at our business establishments.
We will request your authorization when you complete any of our forms.
Information Requested
The information we request, and whose processing you expressly authorize by completing our forms, includes: subject, first name, last name, and email address.
In addition, you may voluntarily provide the following optional information: city, company, comments, landline telephone number, and mobile or cellular telephone number.
Additionally, if you wish to carry out a commercial transaction, you will provide the relevant debit or credit card information. This information will be used exclusively to establish and process the commercial transaction and all related activities.
Data Storage and Processing
This information may be stored and/or processed on servers located in data centers owned by THE COMPANIES or contracted through third-party providers. This activity is authorized by our guests, visitors, customers, users, and suppliers when they accept this Privacy Policy.
In accordance with Decree 1377 of 2013, and because some of this information may be considered sensitive data, you are not required to authorize its processing.
Publicly Available Information
Personal data found in publicly accessible sources, regardless of the means through which it is accessed, including data or databases made available to the public, may be processed by THE COMPANIES provided that, by its nature, the information is considered public data.
Access, Modification, Correction, or Deletion
You may access the information provided to our database at no cost. You may do so once per month or whenever you make a change to the information previously provided.
For any request involving access, modification, correction, or deletion of personal data, please contact us at: marketing@eehoteles.com.
We use your personal data exclusively to maintain a database that allows us to send information related to our commercial and business activities. We do not sell, transfer, share, exchange, or otherwise trade our databases.
Data Retention Period
The information you expressly consent to provide will remain valid from the date on which it is entered and for up to ten (10) years, unless you exercise your right to request its deletion through the contact channel provided for this purpose.
Costs of Additional Requests
For requests submitted more than once during the same calendar month, the data controller may charge the data subject only for shipping, reproduction, and, where applicable, document certification costs. Reproduction charges may not exceed the actual cost of recovering the corresponding material. For this purpose, the data controller must provide supporting documentation to the Superintendence of Industry and Commerce whenever requested.
Applicable Regulations
You may consult Decree 1377 of 2013, which partially regulates the Habeas Data Law, through the following link.
